PRIVACY POLICY

At Serye FM, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our platform, services, and website. By using Serye FM, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, contact information, and payment details provided when creating an account or subscribing to our services.

  • Information you share when contacting our support team or participating in surveys and promotions.

b. Non-Personal Information

  • Device information, IP addresses, browser type, and usage data, collected through cookies and other tracking technologies.

c. Audio Content Data

  • Data related to your usage of our audio series, including play history, preferences, and interactions.

How We Use Your Information

We use your information to:

  • Provide and improve our services, including personalized content recommendations.

  • Process payments and manage subscriptions.

  • Communicate updates, promotions, and special offers.

  • Monitor and analyze usage trends to enhance user experience.

  • Comply with legal obligations and protect against fraud.

 Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who help us operate the platform (e.g., payment processors, analytics providers).

  • Legal Authorities: When required to comply with legal obligations or protect our rights and property.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze usage, and provide personalized recommendations. You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. We encourage users to safeguard their account credentials.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Upon termination of your account, we will delete or anonymize your data, except where retention is required by law.

Your Rights

Under applicable laws, you may:

  • Request access to or deletion of your data.

  • Opt-out of marketing communications.

  • Withdraw consent where data processing is based on your consent.

To exercise these rights, please contact us at hello@serye.fm.

Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for their privacy practices or content.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:
Email: hello@serye.fm